Arcare Class Action

CASL is funding a class action commenced in the Federal Court of Australia against Arcare Pty Ltd (Arcare) an aged care operator with over 50 facilities across Australia. 

The class action is brought on behalf of all current and former Arcare residents who were charged an Additional Services Fee (or Arcare‘s “Signature Package” fee) between 3 July 2020 to 2 July 2026, and who did not receive the additional services they were charged, or were charged for additional services that Arcare was already obliged to provide under the Aged Care Act 1997 (Cth) and the residents’ agreements. The class action alleges that the charging of this fee by Arcare was unlawful under the Aged Care Act 1997 and amounts to unconscionable conduct under Australian Consumer Law. 

The current claim does not include a claim for residents who reside/resided in the following Arcare aged care facilities located in Queensland:

• Arcare Slacks Creek 

• Arcare Eight Mild Plains

• Arcare Hope Island 

The class action is being conducted by Quinn Emanuel Urquhart & Sullivan,  a leading international law firm with extensive experience in class actions. 

If you or a family member believe that you may be a group member, we invite you to register your interest at arcareclassaction.com.au.